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Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (kàsi)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Asked by Sewana 6 àwọn ọjọ́ tó kọjá

Last reply by Dropa 1 ìṣẹjú àayá ṣẹ́hìn

I use to love FF

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am be… (kàsi)

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am being forced to another browser. So sad. Why do they mess with something that worked?

Asked by ffuser2021 2 àwọn ọ̀sẹ̀ tó kọjá

Last reply by Dropa 7 àwọn wákàtí sẹ́hìn

Videros won't play.

Random videos will not load following 100.0.2 install. These symptoms started @ May 21. (See attached file "Recently installed") This problem is 100% reproducible at: htt… (kàsi)

Random videos will not load following 100.0.2 install.

These symptoms started @ May 21. (See attached file "Recently installed")

This problem is 100% reproducible at: https://www.reddit.com/r/CatastrophicFailure/

Lenovo Thinkpad x140e Windows 7 (all updates installed) Mozilla 100.2.8174

Scrolling down the Reddit page, videos will auto-play when exposed, and stop when scrolled past.

A video not loading/playing will occur on different posts/videos, but will ALWAYS occur. Once this occurs some previously exposed / played videos, when scrolling up, will play when exposed again, and some will not.

This will also randomly occur on Youtube (also observed on Twitter a few times) when multiple tabs are open. Sometimes closing other open tabs corrects the problem. Other times closing Firefox and relaunching is required and is 100% effective.

I have additional diag data / Inspector log files and page source if needed.

Thank you in advance for your help and consideration. - LudditePro

Asked by LudditePro 12 àwọn wákàtí sẹ́hìn

Last reply by jonzn4SUSE 10 àwọn wákàtí sẹ́hìn

Firefox vs Chrome

Why is it Chrome you could have three extensions and still have high speed performance of chrome when loading, but when you have three extensions on firefox it loads slow… (kàsi)

Why is it Chrome you could have three extensions and still have high speed performance of chrome when loading, but when you have three extensions on firefox it loads slow when opening up the browser?

Asked by Faerie Caster 12 àwọn wákàtí sẹ́hìn

Last reply by Dropa 11 àwọn wákàtí sẹ́hìn

Outlook

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign i… (kàsi)

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign into Microsoft but all I get is a blank page. Firefox was always more colourful than other browsers that's why I used it and nothing you do to try to fix this problem doesn't work, it creates more problems than it's worth, that's why I use Chrome, but I do want to use FF. Not all of us are IT experts and can't do all these complicated suggestions every web site offers, so can you make it so much easier for us to understand and for example get Outlook to open automatically as it used to do, until you can fix this I will have to use another browser. I really do like FF but it's impossible. Geoff.

Asked by Geoff 14 àwọn wákàtí sẹ́hìn

Last reply by cor-el 13 àwọn wákàtí sẹ́hìn

(Not Responding)

PC / Windows 7 (yes, still) / Firefox 100.0.2 : Past several months on Firefox, when attempting to access a video either embedded (say, in a news site or YouTube), the do… (kàsi)

PC / Windows 7 (yes, still) / Firefox 100.0.2 :

Past several months on Firefox, when attempting to access a video either embedded (say, in a news site or YouTube), the download is unusually slow, with such screen notices (attached) appearing.

The "gray bar" across the bottom (which, as I understand it, indicates buffering/caching activity) immediately loads up about .25%, then awaits the video to play . . . and then it sits there and goes through any combination of the attached .jpgs.

Quite often, regardless of how many tabs are open (perhaps a half dozen), the (Not Responding) message will show up, and then it's just wait it out (usually 15-45 seconds).

Any solutions / comments / directions-to-point-me-in?

Appreciated. Thank you.

Asked by Hikermann 1 ọjọ́ tó kọjá

Last reply by LudditePro 15 àwọn wákàtí sẹ́hìn

Tabs are white or spinning after crash

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to … (kàsi)

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to reload sometimes works, while other times it doesn't. Google, Facebook, Twitter, WordPress websites I am logged into and others will not load anymore for at least an hour. The only way to access them is to open a private window. What is happening to this browser that causes these sites to not load anymore? Any clearing the browser history/cache doesn't bring these sites back. They will only come back an hour after the crash. I've also cleared my ISP cache too (ipconfig/flushdns).

Asked by thecre8tivediva 21 àwọn wákàtí sẹ́hìn

Last reply by cor-el 19 àwọn wákàtí sẹ́hìn

ReCAPTCHA doesn't load on some Firefox (v100.0.2) pages (& sometimes a 'Pay Now' button or similar)

Dear Firefoxers, Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is p… (kàsi)

Dear Firefoxers,

Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is powered by Google? I could be blocking Google content too much within my Firefox browser?

My wife is a long-term Chrome fan and says, "I don't know why you bother with Firefox, Chrome is much better", but I rebuke and say, "No! It's been great over the years, I've been using it since 2003".

Do I need to change my settings somewhere? At times certain pages don't load - it'll say 'Click Verify; or something similar and the 'Verify' button doesn't appear - I load the same page in Chrome, and boom, it's all there.

Am I doing something wrong with Firefox? I have version 100.0.2 (64-bit). Or is it time to give in to the mighty Google and go to Chrome after loyally using Firefox/Mozilla since 2003? (A daft thing to ask on a Firefox forum, I know!).

Many thanks if you can help or advise.

Asked by electronic78 1 ọjọ́ tó kọjá

Last reply by TyDraniu 1 ọjọ́ tó kọjá

Ad blocker add ins break my firefox

Hi, current version is 100.0.2. Running on Win 10 (10.0.19044 build 19044). Have refreshed Firefox and also tried a clean install - problem still exists. Have done a sca… (kàsi)

Hi, current version is 100.0.2. Running on Win 10 (10.0.19044 build 19044). Have refreshed Firefox and also tried a clean install - problem still exists. Have done a scan using HouseCall - no gremlins found. For the last few weeks my browser has been playing up. After a few minutes pages would basically stop loading, clicking on a new link would open a new window but nothing would load. Disabled my Ad Blocker extensions (I had two) and issue resolved itself. Re-enabled Ad blocker (AdGuard AdBlocker) and problem returned. Disabled it, problem went, tried Ghostery (not used before), issue returned. Both extensions are recommended. Similar issue exists on my work computer - one ad blocker and after a few site visits pages no longer load, and links no longer react to a click, home button no longer works. I close and open and I get told firefox is already running and do I want to close it before opening again. Pretty sure it's not just my home computer. Any help would be welcomed.

Asked by glynrpalmer 2 àwọn ọjọ́ tó kọjá

Last reply by TyDraniu 1 ọjọ́ tó kọjá

Nothing will load I can only access trouble shoot and settings

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fin… (kàsi)

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

Asked by a.p.leclerc 2 àwọn ọjọ́ tó kọjá

Last reply by Terry 1 ọjọ́ tó kọjá

sent messages have disappeared

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back? My DSL is C… (kàsi)

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back?

My DSL is Comcast Xfinity & I use Firefox is my browser. I also use MSN.

Asked by grandmaperson 1 ọjọ́ tó kọjá

Last reply by James 1 ọjọ́ tó kọjá

secure connection error

When I open Firefox I usually open several tabs simultaneously. Most open. but sometimes one site gives me a Secure connection failed error, but try again always works. … (kàsi)

When I open Firefox I usually open several tabs simultaneously. Most open. but sometimes one site gives me a Secure connection failed error, but try again always works. It tends to be the same two or three websites, but often they open fine the first try. Its annoying, but I always can connect. What might be the cause? I am using Firefox 99.0.1 (64 bit) Craig Miller

Asked by Craig Miller 1 ọjọ́ tó kọjá

Last reply by Dropa 1 ọjọ́ tó kọjá

Firefox Browser Version 100 Running Slow

Why would Firefox browser version 100 run slower on my desktop than my laptop, same version and exactly the same settings. Both are connected via Ethernet connections wit… (kàsi)

Why would Firefox browser version 100 run slower on my desktop than my laptop, same version and exactly the same settings. Both are connected via Ethernet connections with 500 mbps speed. The desktop has more memory and a faster CPU than the laptop. The browsing on my desktop lags much more than my laptop.

When I run Ookla speedtest, the laptop download is 310 mbps and upload is 363 mbps.

When I run it on the desktop the download is 118 mbps and upload is 96 mbps.

Any help with this is greatly appreciated.

Tim

Asked by taplimmer 1 ọjọ́ tó kọjá

Last reply by Dropa 1 ọjọ́ tó kọjá

the browser

Its difficult to get help with firefox even though I have been using it for a long time. 1. everyting when I open the browser it tells me that it is not responding. 2. Th… (kàsi)

Its difficult to get help with firefox even though I have been using it for a long time. 1. everyting when I open the browser it tells me that it is not responding. 2. Then once it opend up it tells me that the firefox is already running and that I need to close the old one before the new one can run.. 3. It just seems that the browser with all the updates run slower and slower with each updates.. 4. I find it difficult to get a hander on running firefox...can you help?

Thanks. winston ho [email removed from public]

Asked by haywardham 1 ọjọ́ tó kọjá

Last reply by cor-el 1 ọjọ́ tó kọjá

Certain Websites will not open

When trying to access certain web pages that I've been able to access perfectly fine a day ago, these webpages display just and only a white screen, no error, just a whit… (kàsi)

When trying to access certain web pages that I've been able to access perfectly fine a day ago, these webpages display just and only a white screen, no error, just a white screen. I really like firefox and I would like to continue using it, but this has happening quite often recently. The website is an online course so I'm trying a lot to fix the issue from firewall configuration (even shutting it off completely) to changing settings in about:config as recommended by other firefox support pages, and using command prompt to reset dns. I've reset firefox in several different ways and uninstalled it completely. I dont know what going on.

Asked by marlonc87 1 ọjọ́ tó kọjá

Last reply by Dropa 1 ọjọ́ tó kọjá

I need to install an extension that “could not be installed because it has a high risk of causing stability or security problems”

I'm having a problem related to an extension that I have to use to consult legal processes in my country (there is no other way, the extension is widely used and is a req… (kàsi)

I'm having a problem related to an extension that I have to use to consult legal processes in my country (there is no other way, the extension is widely used and is a requirement, I've always used it). Not too long ago this browser started having problems with the extension that hurt my company like hell, this is our last attempt to continue using this browser.

Asked by claudioC9 2 àwọn ọjọ́ tó kọjá

Last reply by cor-el 1 ọjọ́ tó kọjá

PR_CONNECT_RESET_ERROR

I could get to all websites yesterday; today I can't open Facebook??? Or Google?? Or other pages I have bookmarked & use every day. PR_CONNECT_RESET_ERROR … (kàsi)

I could get to all websites yesterday; today I can't open Facebook??? Or Google?? Or other pages I have bookmarked & use every day.

PR_CONNECT_RESET_ERROR

Asked by ShellySS 2 àwọn ọjọ́ tó kọjá

Last reply by Zmingong 1 ọjọ́ tó kọjá