Background has turned white

Windows 10 on PC with Thunderbird 140.1.0esr (64-bit) Since the last update, the background on my Tbird messages list, email panel and in my compose email panel have turn… (kàsi)

Windows 10 on PC with Thunderbird 140.1.0esr (64-bit) Since the last update, the background on my Tbird messages list, email panel and in my compose email panel have turned from my eye-friendly light grey to glaring white and this is literally causing me a headache and a "flimmer" in my eyes (common in people with blue eyes). All other programs in Windows show me the light grey background as they should, it's Thunderbird itself which isn't picking up the light grey. The only place in all the tools and settings menus that I was able to find ANYTHING about background colour was (three bars) -> tools -> Settings -> HTML Style [ ] Use reader's default colours <- makes no difference whether this box is marked or not Beneath that: Text Colour is set to black. Background colour is set to light grey. There is no way to Save the settings page, so one presumes they are automatically saved. Restart (done several times) Thunderbird - still this blasted white background. I do not use HTML for emails, I use plain text. Could someone please tell me how I can get my light grey background back ?

Asked by Helvetica 2 àwọn oṣù sẹ́hìn

Last reply by Matt 1 ọ̀sẹ̀ tó kọjá

signing in

When signing in with my password, the system is not happy. It will continually ask for the correct password. I will re-enter the same correct password until it finally ac… (kàsi)

When signing in with my password, the system is not happy. It will continually ask for the correct password. I will re-enter the same correct password until it finally accepts it. What's wrong?

Asked by Robert Garcia 1 ọ̀sẹ̀ tó kọjá

Last reply by david 1 ọ̀sẹ̀ tó kọjá

Trouble with set up - "Login in to account "Microsoft 365" Failed. Login in to server smtp.365.com with user name x failed."

I am trying to move all my emails over from outlook/office, but have continued to get error messages. I have tried various trouble shooting that are recommended. when i … (kàsi)

I am trying to move all my emails over from outlook/office, but have continued to get error messages. I have tried various trouble shooting that are recommended. when i try to send a test message it tells me Login in to account "Microsoft 365" Failed. Login in to server smtp.365.com with user name x failed. Is there an easy way to fix this

Asked by michaelwhuebner 1 ọ̀sẹ̀ tó kọjá

Last reply by christ1 1 ọ̀sẹ̀ tó kọjá

Retrieval of permanently deleted emails

Good morning Is it possible to retrieve emails that were permanently deleted. The 3 emails i need are for June Oct and Dec 2020 Please reply asap Kind Regards ANGIE … (kàsi)

Good morning

Is it possible to retrieve emails that were permanently deleted.

The 3 emails i need are for June Oct and Dec 2020

Please reply asap

Kind Regards

ANGIE bROUGHTON angie@dbnmail.co.za 0829203697

Asked by angie8 1 ọ̀sẹ̀ tó kọjá

Last reply by Matt 1 ọ̀sẹ̀ tó kọjá

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (kàsi)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Asked by notnats 1 oṣù sẹ́hìn

Last reply by Denys 1 ọ̀sẹ̀ tó kọjá

Experiencing Lag and Performance Issues with Xbox Cloud Gaming on Firefox – Any Fixes or Recommended Settings?

Hi Firefox Community, I’ve recently started using Xbox Cloud Gaming (xCloud) through the browser on my PC, and I’m currently using Firefox as my main browser. However, I… (kàsi)

Hi Firefox Community,

I’ve recently started using Xbox Cloud Gaming (xCloud) through the browser on my PC, and I’m currently using Firefox as my main browser. However, I’ve been encountering some issues while playing:

Noticeable input lag during gameplay

Occasional frame drops and stuttering

Delayed response times compared to when using other browsers like Edge or Chrome

I really prefer using Firefox for privacy and customization, so I’d like to stick with it if possible. The performance issues seem to be more pronounced in fast-paced games, making them difficult to enjoy.

Here’s what I’ve tried so far:

Ensured Firefox is up to date

Disabled unnecessary add-ons and extensions

Cleared cache and cookies

Tested with hardware acceleration on and off

Internet connection is stable (wired, 200 Mbps)

Despite these steps, the performance still doesn’t match what I get in other browsers.

Is anyone else experiencing similar issues with Xbox Cloud Gaming on Firefox? Are there any recommended browser settings, configurations, or tweaks that can optimize Firefox for cloud gaming performance?

Any advice, tips, or solutions would be greatly appreciated. I’d really like to continue using Firefox without compromising my gaming experience.

Thanks in advance!

Asked by TAHA SHK 5 àwọn oṣù sẹ́hìn

Last reply by harrie 1 ọ̀sẹ̀ tó kọjá

Unresponsive with long operations

When scanning headers and/or reading messages there are long delays with OS pop up saying Thunderbird is unresponsive. It typically happens when downloads and copying are… (kàsi)

When scanning headers and/or reading messages there are long delays with OS pop up saying Thunderbird is unresponsive. It typically happens when downloads and copying are occurring in the background. TB seems to be giving too much priority to the background making everything in the foreground slow and frequently stop completely. When composing a message a typed line does not appear for 20 seconds or more making it difficult to prevent typing errors. I have not had this problem with older versions of TB. My local message store is well over 20 GB. I expect some operations to take awhile but none should slow or stop response to immediate entry. When TB logs into servers and there are network problems input at the keyboard is often ignored completely. To regain control I have to call the task manager and do end process and restart TB. At first I thought this was a problem with one computer. I have several with a mix of several versions of Windows (7,8,10 and 11) with several email addresses and have the same problem in varying degrees with all of them. If this is a setting problem I have no clue how to fix. I have been using TB more than a decade and feel confident about how to do most operations. I'm using version 140.3.0esr (64bit).

Asked by IK Badger 1 ọ̀sẹ̀ tó kọjá

Last reply by Ed 1 ọ̀sẹ̀ tó kọjá

Thunderbird deleted emails

For months now, when deleting emails in Thunderbird, it sometimes creates multiple records of the same deleted email in the Deleted Messages folder, sometimes several hun… (kàsi)

For months now, when deleting emails in Thunderbird, it sometimes creates multiple records of the same deleted email in the Deleted Messages folder, sometimes several hundred copies of the same email. It doesn't do it for all deleted emails, and I have not been able to discern any pattern or cause. As a result, my wife's Deleted Messages folder has 8,700 deleted emails in the last 3 months, far more emails than she receives. Edwin Miller

Asked by edandjo 1 oṣù sẹ́hìn

Last reply by Wayne Mery 1 ọ̀sẹ̀ tó kọjá

Check mail button is missing

I have 115.10.1 (32-bit) There used to be a button at the top to check mail. After update it is gone. I need that button. I realize there is a "Get new messages" on the… (kàsi)

I have 115.10.1 (32-bit) There used to be a button at the top to check mail. After update it is gone. I need that button. I realize there is a "Get new messages" on the file menu. But that is inconvenient.

Asked by Steevo 1 ọ̀sẹ̀ tó kọjá

Last reply by Ed 1 ọ̀sẹ̀ tó kọjá

Firefox on iOS 26 - ipad 9th gen

Transient issue where the top of the page overlaps with the task bar (whatever it's called on the iPad) so the plus sign for new tab is under the iPad's battery indicator… (kàsi)

Transient issue where the top of the page overlaps with the task bar (whatever it's called on the iPad) so the plus sign for new tab is under the iPad's battery indicator. Can't close tabs. Seems to happen when reopening the iPad, usually corrects after a few times of switching apps. It was happening when I was on the support page. I restarted FF, same result. Switched from this form to ipad settings to verify versions, came back and display was corrected. I haven't rebooted the iPad to correct the issue, if I have to do that more than once or twice I'll switch browsers. I never have one tab open, can't verify it happens then. I don't need a reply here, just figured if I was seeing it, something may need to corrected. I am willing, as time allows, to follow steps for troubleshooting if the issue recurs, if that's helpful. I can follow instructions reasonably well. Gani

Asked by ganietse 1 ọ̀sẹ̀ tó kọjá

Last reply by krgreenhouse 1 ọ̀sẹ̀ tó kọjá

Thunderbird address book will not transfer to new PC

Hi, I have been using Thunderbird for a long while and it works great. Thank you. This week, I have had to update my PC to Win 11, so I had to re-download Mozilla Thu… (kàsi)

Hi,

I have been using Thunderbird for a long while and it works great. Thank you.

This week, I have had to update my PC to Win 11, so I had to re-download Mozilla Thunderbird from scratch.

When I go to transfer my Thunderbird address book, there is supposed to be a choice of how you save the file - csv, PDF or similar?

Today, all I was offered was a Zip file, which wouldn't then open. I tried two different Zip programmes, neither could extract all the files, so it was a total failure. Total brick wall.

I then "manually" had to transfer each and every contact into my new Thunderbird Address Book.

Whatever happened to the choice of file when transferring Thunderbird Address Books?

Would appreciate a reply. [edited email from public support forum]. Thanks in advance,

Peter Nunn

Asked by Peter Nunn 1 ọ̀sẹ̀ tó kọjá

Last reply by christ1 1 ọ̀sẹ̀ tó kọjá