Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

aurora update wont install

  • 7 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 15 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ keithinoz

more options

Aurora is trying to install update 30.0a2. It downloads a 3.4 mB file but the install fails. It then downloads the 36mb file which still wont install. If I try and download from scratch I run the file firefox-30.0a2.en_US.win32.installer-stub.exe. When that runs I get a message in 7 -zip "cannot create temp archive folder"

where next

Aurora is trying to install update 30.0a2. It downloads a 3.4 mB file but the install fails. It then downloads the 36mb file which still wont install. If I try and download from scratch I run the file firefox-30.0a2.en_US.win32.installer-stub.exe. When that runs I get a message in 7 -zip "cannot create temp archive folder" where next

Ọ̀nà àbáyọ tí a yàn

Problem solved. It was a corrupt user account. I created a new one brought across the appdata local and roaming mozilla profiles and its now ok.

Thanks

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (7)

more options

That's definitely weird.

Try uninstalling Aurora completely from your system via Control Panel and download a fresh copy from http://www.mozilla.org/en-US/firefox/aurora/

Make sure you don't remove your personal settings in the uninstaller

more options

I tried this. When I try and run the install file I get the "cannot create temp archive folder" message

more options

Hi,

Have you tried running the install file as Administrator? Right click > Run as administrator

Also, try downloading the full version instead of the compressed installer

You want the firefox-30.0a2.en-US.win32.installer.exe located near the bottom.


P.S. This error message comes from the stub file that tries to unpack the archive to start the installation and creates a folder in the temp folder to do this and seems to fail to complete this operation.

Ti ṣàtúnṣe nípa Moses

more options

opening as administrator didn't help. I tried to open the ftp file. Same issue

more options

Try clearing out your Temp folder and running the FTP file as Administrator.

To get to the Temp directory, Press the Windows key + R to open the Run command, and type %temp% press Enter.
Delete everything in that folder.

more options

I tried that too.

more options

Ọ̀nà àbáyọ Tí a Yàn

Problem solved. It was a corrupt user account. I created a new one brought across the appdata local and roaming mozilla profiles and its now ok.

Thanks