Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

email account to Apple iCloud fails with correct correct user name and password

  • 5 àwọn èsì
  • 6 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ muldert

more options

A new email account was created in Thunderbird to connect to a email account on Apple's iCloud The incoming and outgoing server names were obtained from Apple and Thunderbird could verify the servers but returns with the error incorrect user name or password when completing the email account. . Apple says this is a Thunderbird problem. Any suggestions on changing the setup to get it to work with the iCloud email account. This email account is functional with a iphone 5

A new email account was created in Thunderbird to connect to a email account on Apple's iCloud The incoming and outgoing server names were obtained from Apple and Thunderbird could verify the servers but returns with the error incorrect user name or password when completing the email account. . Apple says this is a Thunderbird problem. Any suggestions on changing the setup to get it to work with the iCloud email account. This email account is functional with a iphone 5

Ọ̀nà àbáyọ tí a yàn

All Replies (5)

more options

https://getsatisfaction.com/mozilla_messaging/topics/setting_up_icloud_mail_with_thunderbird

https://discussions.apple.com/thread/3880703

I wonder if part of the problem is that two-step verification, if you use it, requires the use of an app-specific password for programs like TB.

Ti ṣàtúnṣe nípa sfhowes

more options

I had the same problem.

when i entered my full icloud account name, i.e. username@me.com, Thunderbird made the loginname to the imap server look like this:

username@me.com@imap.mail.me.com

,... which did not look right to me.

So I deleted the "@me.com" from my username in the server settings panel, so that thunderbird logged in to the imapserver with username@imap.mail.me.com

now its working !

hurrahhh cheer cheer 

Greetings F from Amsterdam NL

more options

The suggested "username@imap.mail.me.com" is what Apple indicates on its website but thunderbird fails to connect to this server. My Thunderbird is running on a Windows 7 64bit computer There may be some background program required for thunderbird to connect to the Apple icloud email account

more options

Ọ̀nà àbáyọ Tí a Yàn

I found a working answer here:

https://discussions.apple.com/thread/3880703

greetings F

more options

Thank you very much. After following the instructions in https://discussions.apple.com/thread/3880703 Thunderbird connected to the Apple icloud mail server and my icloud email is fully functional in Thunderbird Many thanks again!

Theo