Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes inmediatly after a Windows 7 Update 64-bits

  • 3 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Tomix999

more options

I Use a version of updated firefox, but a few days ago, windows update installs a update, and Firefox crashes inmediatly. I try reinstalling, all of the articles of mozilla.

Only opens in safe mode (i uninstalled firefox and installed from 0)

A Solution i finded, is a recuperation point of windows, but i try to change te config of install update, but anyways updates is installed.

Srry for my english.

Grettings

I Use a version of updated firefox, but a few days ago, windows update installs a update, and Firefox crashes inmediatly. I try reinstalling, all of the articles of mozilla. Only opens in safe mode (i uninstalled firefox and installed from 0) A Solution i finded, is a recuperation point of windows, but i try to change te config of install update, but anyways updates is installed. Srry for my english. Grettings

Ọ̀nà àbáyọ tí a yàn

According to the System Details List are all extensions disabled.

Try to disable hardware acceleration in Firefox.


In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • the default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • the default toolbar layout is used (localstore-safe.rdf)
  • the Javascript JIT compiler is disabled
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected
Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

let us know if its helps

more options

Ọ̀nà àbáyọ Tí a Yàn

According to the System Details List are all extensions disabled.

Try to disable hardware acceleration in Firefox.


In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • the default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • the default toolbar layout is used (localstore-safe.rdf)
  • the Javascript JIT compiler is disabled
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected
more options

D: i delete all of my profiles, and the option "Use hardware acceleration when available" is the solution.

Thanks!!!