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I get the message "This plugin is disabled" in a widget on a webpage.

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How do I know which plugin it's talking about, when it isn't identified? There's just a link to "Manage plugins", but I can't tell which is the culprit.

How do I know which plugin it's talking about, when it isn't identified? There's just a link to "Manage plugins", but I can't tell which is the culprit.

All Replies (5)

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Can you post a link?

Do you have disabled plugins?

A possibility is to check the page source or use the inspector to see if you can identify the MIME type or file extension.

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Great suggestions for the first steps. The website is: http://www.aa.com/newamerican Based on what I experienced, the problem is in their "videos" section. It looks like they're using flowplayer to do this. (They may also have a problem defining the div for video2.) When I go to flowplayer.org, their first video will play once before generating the "plugin disabled" error. So it looks like this is where things are coming from, but I can find no flowplayer plugin; the only related item is Shockwave Flash, which is up to date, and runs other things fine. Suggestions?

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I see an HTML5 video player that plays WebM movies on that page.
That player has a flowplayer link displayed on it, but that doesn't mean that the Flowplayer is used.

The Flowplayer doesn't work for me though because if I disable WebM then I see a blank empty area.

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I don't seem to have anything defined for WebM. I also force-updated Firefox, and on the restart, the splash page also had a WebM that just showed the plugin disabled message. (attached) Suggestions? Do I need to add .WebM to my associations, and what should it link to?

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I had this problem today viewing a video on the JW Player website. I managed to narrow the problem down to this one plugin: RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In (32-bit) 1.3.1.2

Of course other RealDownloader objects may be involved as well.