Why dont i get a single reply ? Is this a serious forum or is it not ? will you only reply when i shout the same post a 100 times or what ? Was my description not good enough ? Can you not reproduce it ?

In any case do respond..if you dont then this forum sucks. which i already expected anyway since i never find my bugs mentioned here let alone solved.

A very disappointed user ... who unfortunately is forced to get angry cause as a webdesigner i have no choice to make my werbsite work with your BAD bowser ...so solve it ! or at least start to reply

The link you provided above is not loading on any web browser from my end.

You can try to resolve your issue using these suggestions:

Troubleshooting extensions and themes

• https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

Clear Cookies & Cache

• https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

Clear the Network Cache

• https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache

Websites look wrong

• https://support.mozilla.com/en-US/kb/Websites%20look%20wrong

How do I use Zoom?

• https://support.mozilla.com/en-US/kb/how-do-i-use-zoom

Check and tell if its working.

1)

I dont understand how the posted link will not work for you i myself click on it directly from my post and it works here is it again:

http://tinyurl.com/3ps78ot

If this doesn´t work for you then all is lost.

2)

My problem is not mentioned in any of your solutions

Please try to understand that im a webdesigner i have to design my website in such a way that it will work good in most browsers...where these browsers will be used in their DEFAULT settings ie: it is not very usefull to tweak my own browser untill it wil display as i like cause that would only solve it for me...i have to assume my vistors will use their browser in default settings...that is normal webdesign procedure.. So any tweeking is useless, i hope you understand that.

The only usefull thing about trying to tweak it so the problem goes away would be to try and pinpoint the problem...so i alrerady tried all possibilities/solutions to solve it (including those you mentioned) but it wont solve...its a BUG inFF 5.0.1

3)

I repeat my problem again in a simple way:

Text is shown at a position which is at a 1 px lower (vertical) postition. Its also less crispy.

This only occurs with Firefox 5.0.1 on a Windows-7 system

It will not occur in any other browser...any other combination and not even with Firefox 3.6 on Windows-7

Conclusion:

There is a serious bug in FF 5.0.1 when used on Windows-7 the bug causes text to be displayed at the wrong (vertical) position. text is also much less crispy compared to previous FF versions.

Please verify my bug using mentioned configuration Dont tell me the link to my website is not working...because it IS working it works for me..and from my statcounter i can see it works for others also cause it shows visits coming from this thread. If you cant solve it then please let someone else solve it..why does it take weeks to even get this bug confirmed ?

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Sry i should have suggested this before. Try asking your question in one of the following Developer Forums:

Mozilla Developer Network

• https://developer.mozilla.org/en-US/

Mozilla Development Forum at MozillaZine "Discuss building things with or for the Mozilla Platform."

• http://forums.mozillazine.org/viewforum.php?f=27

Thanks for your reply...but i dot understand

I`m reporting a BUG/ISSUE with FF 5.0.1 on W7 and now we are 2 weeks later and i can not even get it confirmed 1) Because the only reply (yours) i got says the link dont work (not true) 2) I get refered to other websites before "my" bug was confirmed.

So can you or anyone at least confirm my bug ..before i spend lots of energy posting it anywhere else..let alone get it confirmed.

I dont know if you (mha007) are part of any team or moderators but i would say if you cant help then why noone else jumps in ? I have to say my first contact/post on this forum is not very satisfying.

I think for confirming my bug this forum is (should be) appropiate if no-one in here can confirm my bug...then this forum really sucks.

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"The link you provided above is not loading on any web browser from my end." This comment that i made few days ago is not the issue now. Right now your website is opening and to me it seems to be working fine.

Fonts look the same (crispy) on both IE and Firefox. The only difference is the Background color. In IE, the Background color is Silver/Greyish. In Firefox, the Background color is Black.

-> click Firefox button and click Options -> Advanced panel -> General tab -> Remove Checkmark from Use Hardware Acceleration when available

• If Disabling hardware acceleration works then check if there is an update available for your graphics display driver.

Check and tell if its working.

Did you verify that on WINDOWS-7 ?

1)

The problem only appears on a combination of windows-7 with firefox 5.0.1 or later When i look at my stats i dont see a visitor with that combination i could be wrong ofcourse...can you confirm that ?

As i will mention below...it might also be necessary to include a widescreen monitor at 1920 x 1200 to reproduce this.

So to reproduce:

• Desktop + Monitor 1920x1200
• Windows-7
• Firefox 5.0.1 or later (FF6)

2)

I tried your suggestion and disabled hardw accell in FF but i already knew that would not help...i dont see how hardw accel would cause text to be displaced by 1 full pixel .. my problem is not only that text is not as crispy ...ITS DISPLACED ! ...that much that its nothing to do with monitor or monitor-driver ...its a error in the browser-software (FF) which places text 1 px to low.

Forget the crispyness for now...it puts you on the wrong foot since that are small variations in the text ..INSTEAD i,m talking about a full and EXACT 1 pixel misplacement of text (websafe,verdana) its displacement caused by browser-calculations...not some monitor unsharpness.

It could have something to do with the height of the browser-screen

As said no problem with other browsers...and with FF 3.6 it was ok also Now i got 3 computers they all updated to FF 6 all at default settings they also have IE and Chrome ..so that is 9 different configs

2 Computers are laptops these have no problems.

The 3rd computer with the mentioned problem is a desktop with a large monitor ( Samsung Syncmaster 2443nw) resolution for this monitor is at 1920 x 1200 which is the default and recommended setting. As said this works fine for IE7,IE8,Chrome,FF3.6 but now in FF5.0.1 and FF6 text is displayed at a 1 pixel to low position.

I know browsers can have problems with positioning text

I can tell you what the problem is¨...but it needs to be confirmed first after that it can be solved by mozilla.

Problem:

Windows-7 FF 5.0.1 or FF6 Desktop with 1920x1200 monitor (set to 1920x1200)

TEXT IS VERTICALLY MISALIGNED BY 1 PIXEL (ie, text is placed 1 pixel to low)

As i explained this did/does not occur in earlier FF versions (FF 3.6) so what causes the problem must be some change between 3.6 and 5.01

Later i will create a clean demo-page with only this problem on it.

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@mha007

I tried again your suggestion to disable hardware accelleration in FF i dont know why it did not do anything before..but this time it solved the problem and text is now at the position where it should be.

I find it amazing how that can cause a full 1 pixel misplacement of text.

Anyway you suggest that this now points to a problem with the monitor-driver i´m not shure if i can solve that since this is a brandnew desktop...when i connected the monitor it detected the monitor model (plug&play) and showed the correct model-number indeed.

So that would suggest that there´s a problem in my totally updated Windows-7 (Home Premium SP1) since it obviously (auto) installed a wrong driver.

I let you know if i solved it ..thanks for now !

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You can try to only disable Direct2D

Try to toggle some Boolean gfx.font_rendering prefs on the about:config page to disable some features and maybe set gfx.direct2d.disabled -> true to disable Direct2D.
Filter: gfx

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

• Use the Filter bar at to top of the about:config page to locate a preference more easily.
• Preferences that have been modified show as bold(user set).
• Preferences can be reset to the default or changed via the right-click context menu.

@ cor-el

Yes i could do that ..but what to do if it helps ? i can already solve it for myself using "disable hardw accell"

The point is that i look at it as a webdesigner which means i have to make shure that my website looks ok for others that see it ...therefore its not very usefull if i tweak only my own browser...since others wil not have done that and use defaults.

Tweaking right now is only a temporary tool to try and pinpoint the cause of this problem.

So now i found using mha007´s "disable hardware accelaerstion" suggestion that solves the problem...but it stil dont give hard proof of who is to blame for the error.

FF 5 ...and up ? The monitor driver ?

I still dont get needed feedback in this forum from someone saying that he confirmed it using same as my configuration.

But i got one step further and updated all drivers...so i know what graphics card is used ...so i can give one more detail for a config that causes this error.

FF 5.0.1 or higher. Windows7. Graphics card Nvidia. Monitor 1920 x 1200.

The only way to figure out where the problem is and to know if its a bug in FF or not is if someone can confirm the problem using same as above configuration. ie: as long as no-one says that he used the same configuration i wil not be able to further pinpoint it.

Since the problem does not occur in FF 3.6 i can stilll not say that FF5 +is not causing this....so something was changed between FF3.6 and FF 5 that influences how text is displayed

I have no idea to who i´m talking to but it seems to me that those that have developed FF should know what above mentioned difference is so where are they ? ...can someone call these devs and have them reply please ?

Its simple...if certain (advanced) tweeks are needed to have FF display text in websites correctly then thast is a bug cause 99% of the users wil not tweak it and use it by default settings Ofcourse that only happens to certain coinfigs (like mine) so why dont one of the developers jump in to see if it can be solved in FF ?

And can somone reproduce it anyway ? (or not....using same config)

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I made a simple testpage, Its totally "clean" so we can be shure that the problem is not caused by something else

http://tinyurl.com/3rvo82k

There you see:

1) One picture (png) with a grid of light-grey lines.

2) A black dashed (-----) line on top which is real text (verdana,8)

If things are fine the dashed line should line up with the grid and it does indeed on 3 computers i have but not on the computer i bought last month when using Firefox 5.0.1 or later there the dashed line is positioned 1 pixel to low (vertically misaligned)

It was not like that on FF 3.6

I´d really like to get some reply from an official FF developer cause he might know what was changed between 3.6 and 5.0.1 that causes problems in my text-graphics.

As said disabling hardware accelleration solves it...but that dont help my visitors who dont know anythinhg about that so they will see a misaligned websited (provided they have same config as i)

Reproduce:

Windows 7 FF 5.0.1 or later might help to have a nVidea graphics card

I´m not shure but is this not a bug in FF or ? and where´s some "official" reply please.

On my computer, the extra dashed - - - - - - - line is completely aligned with the grid line.

Maybe you should give the link you provided in your last reply ( http://tinyurl.com/3rvo82k ) to some of your friends or co-workers and ask them whether it is being displayed correctly or not.

IF its appearing correctly on their systems, you need to Update your Graphics Driver.

-> How do I Upgrade my Graphics Drivers?

• https://support.mozilla.com/en-US/kb/how-do-i-upgrade-my-graphics-drivers

@mha007

It doesn´t help if you mention "on my computer" if you not also mention what OS and FF-version as i said it only occurs on Windows-7 , you have replied many times now but not one time have you mentioned your configuration which is essential...up to now i still dont know if you are on Windows-7 It would not strange if you are not on Windows7 cause that is pretty new and if you dont have that you wont be able to reproduce it

This whole conversation takes so long because its not scientific enough you need to communicate you configuration to me otherwise its useless.

Question 1: what is your config ?

Question 2: what is your graphicscard ? (nvidea , intel)

Yes i ALREADY told you i did a full update for my 1 week new computer and all its drivers...so no need to repeat that again.

And yes i already asked some guys on a webdesigner forum and they cant reproduce it ...probably cause they dont have the same exact config ...its probably the graphics-driver then (nVidea) Since i updated that anyway i cant solve it myself anyway.

So i need someone to confirm/reproduce using same config as me:

Windows-7. FF 5-0-1 or later. nVidea Graphicscard.

Since i have a brandnew computer...chances are that more will report this bug later...i´m usually far ahead of others.

Question 3: How can i talk to a mozilla developer that knows about the part in Firefox that handles the graphics-text ? such person might be able to pinpoint this down much easier or tell me you are one of them maybe ?

Please answer all >> 3 << questions.

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A1) Sorry i don't have the same Config as yours.

• Windows XP
• Firefox 6.0.1

A2) Graphics Adapter Description: Intel(R) G41 Express Chipset

A3) I have asked some Senior Helpers to help you with this matter. Hopefully they will respond when they get some time.

It would have been nice if you had posted a screenshot of that problem 4 weeks ago, and shown us exactly what you are seeing. I'm not seeing that vertical offset from the grid line on the test page, either. I have a cheap AMD 2.2 GHz Athlon-64 motherboard with 2 GB-RAM and S3 onboard graphics, running WinXP SP3. $200 worth of clearance priced / discontinued parts that I threw together a couple of years ago. (# 1 & 2)

Overall, your expectations are rather high for a web page that doesn't pass validation and which Firefox 6.0.1 and 3.6.21 displays in the Quirks Mode due to coding errors. You're forcing Firefox into the "guessing" mode and then blaming Firefox for guessing wrong. Consistency is thrown out the window in the Quirks Mode, so the display may vary by platform or hardware being used. Plus, the Firefox 4+ versions are less tolerant of improperly coded web pages than earlier version of Firefox were.

Tools > Page Info = and you'll see Render Mode = Quirks Mode
http://en.wikipedia.org/wiki/Quirks_Mode

http://validator.w3.org/check?uri=http://www.mambotv.nl/

(#3) - Mozilla developers rarely grace us with their presence.

1)

> "so the display may vary by platform or hardware being used " > "quirks mode"

Is that also for that testpage (only) and why did it not do that or not cause this error in FF3.6

2)

Why can other browser cope with it ..obviously they dont need to guess can it be that they are better..or have some functionalty that causes it to not guess and display correct. ie: if other browsers can do it why cant this one

Anyway i cant solve it so mozilla should even when in quirks mode.

I did that same validator test for my testpage only..../linetest.html and these so called "dont pass" or nowhere related to text being misplaced.

Find that quirksmode and validator argument above my head to this turns in to philosofy and webpolitics and question of opinion I dont care to much about that since that are never-ending stories.

All i know is that in the 10 years that im doing this work i have never encountered an error caused by a browser which can not be verified by no-one cause they all lack the tools to reproduce it...im using very common stuff.

3)

If no-one can confirm my bug...then how can i solve it ? i really need to talk to those that have my config and know about FF I guess that would be Mozila devs ..but if they dont show up and if cant contact them and if this is a "self help" forum then i can only conclude that real support dont exist because it ends at this "self help level"

Normally if this was a product i had to pay for i would demand or my money back or demand contact with a real developer. But i did not pay for it...but still seen the large market share of FF i think Mozilla have the resposabilty to help those with problems like mine..what else can i say after a few weeks i still have not solved nothing...and i still dont know how to solve it ..dont mention "not pass validation" its almost impossible to pass validation for a website having more then dry boring text.

To be exact the errors shown by validator are here that is for that testpage only it mentions a few things in the metatag-keywords it can not have any influence on the misalighn,ment of text in FF 5 or later-

http://validator.w3.org/check?uri=http%3A%2F%2Fwww.mambotv.nl%2Flinetest.html&charset=%28detect+automatically%29&doctype=Inline&group=0

Fine of this causes quirksmode but all other browser can cope with it

Resuming:

My point is that all browsers can cope with it even FF 3.6 could cope with it..somethinhg was changed..maybe that can be undone or improved.

So please look into it cause in mentioned config text is displaced.

To do this correct someone should reproduce my bug that is how its should be done in a scientific correct way Now if no-one can do that because they dont have my config then i have a problem..on top of that if you want to be able to give good support you should have all these (common) configurations..if you dont then your support department is not up-to-date ... it doesn´t matter if i payed or not.

So what do i do now ..nothing ?... stuff it ? Get a new computer that dont use Nvidea...i dont even know if that is the problem...since support in here cant reproduce nothing cause they dont even have my config/tools which are fairly common.

I´m disappointed that you blame this error or me. end more or less tell me that here is where it ends and after many request dont tell me the road (or pass it) to some real FF developers.

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... exactly why I didn't waste my time with this "question" over the last 4 weeks as this thread kept coming back to the top, before being asked to yesterday by another forum contributor.

This forum is for providing support to Firefox users, not for helping web designers fix problems with their websites. Regardless of who is to blame, that page forces Firefox to guess about how it is to be displayed. For one reason or another, Firefox doesn't always guess correctly. That is why standards exist for creating webpages.

You need to fix it so that Firefox will display that page in Standards Compliant mode, whatever it takes to do that.

Ok ..here you go i removed all overhead and now my page with the test on it PASSES THE VALIDATOR with 100% succes

http://validator.w3.org/check?uri=http%3A%2F%2Fwww.mambotv.nl%2Flinetest.html&charset=%28detect+automatically%29&doctype=Inline&group=0

Ofcourse that dont make any difference as i predicted

So that is solved...and now you have your standard page but that error (bug) still exists.

> This forum is for providing support to Firefox users.

Yes im a Firefox user...and my FF show all text misaligned, i prefer to use default settings ..since most others will use default also so i need to solve this.

On top i have a website also...and i dont want my website to look bad tome and to others that have the same configuration as i have so i need to figure out what causes it...and solve it. I dont see any errors on my side/site I cant imagine that Asus/Nvidea produce garbage and i updated all drivers anyway.

So that leaves me with FF ...the strangest thing is that it worked fine with FF 3.6 ..but this will give the devs a hint where to look for this problem.

Since this problem only occurs with FF 5.0.1 on Windows7 and not even with FF3.6 ...i have to seriously suspect the problem to be caused by FF.

My computer;

http://www.asus.nl/Desktop/Entertainment/Essentio_CM6730/#specifications

is updated..check on the update i installed for my graphics-processor:

Download > Os Windows7 64 bit > VGA > NVIDEA

Now when are we going to escalate this to the devs or will you continue try to blame it on me and my stuff ? Im not a computer-god so if you want to win this discussion you probably will with enough energy ..if you want to help and solvce then please escalate this to the devs or refer me to them.

Even if you conclude that there´s a problem with this type of NVIDEA processors..which will cause FF only to work fine if you turn off hardware accelleration in FF (which is on by default)..then you should still be interested in solving that...otherwise it becomes a "political" discussion like what was first the egg or the chicken..i and my website should not be the victim of your browser-wars.

So someone with enough knowledge and tools should digg into this 1st it needs to be confirmed /reproduced since i can say what i want if you are all on a different config then its useless ..and you all want to make shure and verify that im not making this up...so verify it !

.

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Please forgive me for trying to help you. If you think that is a Bug in Firefox 5.0.1 or any other Firefox version, feel free to file a Bug report about that issue. That will get the attention of the developers.

https://bugzilla.mozilla.org/

Review this page before filing a Bug report.
https://developer.mozilla.org/en/Bug_writing_guidelines

Thanks for that info

Ofcourse i forgive you for trying to help me  ;-) i guess you are finished with that cause there´s nothing more you can do ?

Or do i sense something else ? i dont know what but...did you have any other suggestions still ?

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