Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why does my new FF4 installation require a "Software Security Device" password even before setting up Sync?

  • 2 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ I-Heart-FF

more options

Oh nevermind... I figured it out. It was asking for my master password prior to setting up an account.

Really, it should ask for a master password, not a "Software Security Device." What the heck is THAT anyway. At least provide a hint....

Oh nevermind... I figured it out. It was asking for my master password prior to setting up an account. Really, it should ask for a master password, not a "Software Security Device." What the heck is THAT anyway. At least provide a hint....

Ọ̀nà àbáyọ tí a yàn

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices: Software Security Device
Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices: Software Security Device
more options

Yes, thanks for the confirmation. That's it.