Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Since installing Java update 20 Firefox stopped working.

  • 1 èsì
  • 5 ní àwọn ìṣòro yìí
  • 148 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ zzxc

AnonymousUser
AnonymousUser

Since installing Java update 20 Firefox doesn't work right. Links from emails won't open Firefox, web links won't open a new page and often, firefox.com is running in the task list but not in the application list.

Since installing Java update 20 Firefox doesn't work right. Links from emails won't open Firefox, web links won't open a new page and often, firefox.com is running in the task list but not in the application list.

All Replies (1)

zzxc
zzxc

Try running Firefox in Use Troubleshoot Mode in Firefox. (End the process in task manager before trying this.) If safe mode fixes the problem, then it's likely an add-on causing the problem.

If it won't start in safe mode, try doing a clean install:

  1. Hold down the Windows logo key and press R to bring up the Run dialog.
  2. Type %PROGRAMFILES% (or %PROGRAMFILES(x86)% on 64-bit Windows and press OK.
  3. Right click on the Mozilla Firefox folder and press Rename__.
  4. Type in a new name, such as Old Firefox
  5. Press Yes to confirm the name change
  6. Install Firefox normally from http://www.mozilla.com