The new version of FF only crashes!!!!!!!!!!

Hi Hashachar70,

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Thank you for replying.

I did as you suggested, and I get a black screen which states "No crash reports have been submitted." Something I noticed every time my FF crashed was that there was only notification to Microsoft about the crashes, and nothing to FF.

I know I can't be the only person this is happening to, as I've seen others posting the same problem.

Then try to see if others' posts include any crash logs that can be used to check for any trends, and share the links to these threads here. Thanks.

It seems everyone else is having the exact same experience, there are no crash logs for our crashes.

I haven't seen other crash report from 154 so far, but I'll keep looking. Can you confirm how did you install Firefox? Was it from the MS Store or you installed it from the .exe file?