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i need to change my email as it is not longer in use or accessible by me

jbr replied
crix

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help or suggestions? I am stuck in the login loop thank you

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help or suggestions? I am stuck in the login loop thank you

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This looks like a question for Mozilla account support. There's a direct way to get in touch privately:

Please submit a new ticket from this page so the support folks can assist you there.

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