Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Email problem

Ẹyẹ àrá Email and messaging
Lin replied
david.beglan
david.beglan

I have two email addresses on Thunderbird: [redacted] @gmail.com and [redacted] @gmail.com which I use regularly. Recently, when trying to open these accounts, I have found that I am unable to do so but that when I click on the Thunderbird icon, I get a mall box with various symbols on it, none of which helps to open my inboxes. Your assistance would be much appreciated and my mobile number is [redacted phone# from community support forum] Thank you, David Beglan.

I have two email addresses on Thunderbird: [redacted] @gmail.com and [redacted] @gmail.com which I use regularly. Recently, when trying to open these accounts, I have found that I am unable to do so but that when I click on the Thunderbird icon, I get a mall box with various symbols on it, none of which helps to open my inboxes. Your assistance would be much appreciated and my mobile number is [redacted phone# from community support forum] Thank you, David Beglan.

Ti ṣàtúnṣe nípa James

All Replies (1)

Lin
Lin
  • Olúdásí mẹ́wà Òkè

I think we're going to need a screen shot. I can't picture it, and it sounds like nothing I've heard of before. Also: 

- What version of Thunderbird?

- What is your operating system?

- Are these IMAP accounts or POP3?

- What error messages do you see, if any? Please quote them precisely and in full. Screen shots would suffice.

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.