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Impossible to connect to a Google account

  • 6 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1
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Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a "private" account, not to a "workspace".

When trying to connect to a Contact list, after the Oauth window and the authorisation to share data from Google accounts, the app answer "Connexion impossible" (I am a French user).

When trying to connect to Calendars, Google's window asking authorisation to share data comes back after clicking "authorise".

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a "private" account, not to a "workspace". When trying to connect to a Contact list, after the Oauth window and the authorisation to share data from Google accounts, the app answer "Connexion impossible" (I am a French user). When trying to connect to Calendars, Google's window asking authorisation to share data comes back after clicking "authorise".

All Replies (6)

Thank you christ1. I carefully checked the conditions mentioned in the post. Cookies were already all allowed. The problem remains the same. I wonder whether the problem comes from the fact that I have several Google accounts. I have to choose one account before authorising.

Thank you christ1. I carefully checked the conditions mentioned in the post. Cookies were already all allowed. The problem remains the same. I wonder whether the problem comes from the fact that I have several Google accounts. I have to choose one account before authorising.

I wonder whether the problem comes from the fact that I have several Google accounts. I have to choose one account before authorising.

Multiple Gmail accounts shouldn't be a problem. Are you saying you do have a problem with one specific account only, and all others do work?

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Hello. Always same problem with Google authentication, be it a new Google email account, a connection to Google contact, or a connection to a Google agenda. I can see the Google screen (in French) asking whether I accept sharing mails, contacts ang agenda with Thunderbird. After hiting "Accept", I come back to the TB configuration screen with "authentication failed". When trying to connect to Google Agenda, I have this sequence 4 times, that is the number of agendas I try to synchronize.

Hint: my "name" has accents (in French).

Here is the "Troubleshooting information" (without last section "Accélération graphique", because of space overflow).


 Paramètres de base de l’application
   Nom: Thunderbird
   Version: 150.0
   Identifiant de compilation: 20260416011526
   ID de distribution:
   Canal de mise à jour: release
   Agent utilisateur: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:150.0) Gecko/20100101 Thunderbird/150.0
   Système d’exploitation: Windows_NT 10.0 26200
   Thème du système d’exploitation:
   Processus de lancement: Activé
   Fenêtres multiprocessus: 0/0
   Fenêtres Fission: 0/0
             Activées par défaut
   Processus distants: 7
   Stratégies d’entreprise: Inactives
   Clé du service de localisation de Google: Manquante
   Clé de Google Safebrowsing: Manquante
   Clé du service de localisation de Mozilla: Manquante
   Mode sans échec: false
   Taille de la mémoire (RAM): 7,7 Go
   Espace disque disponible: 170 Go
 Comptes courrier et groupes
   account1:
     INCOMING: account1, , (imap) imap.orange.fr:993, SSL, passwordCleartext
     OUTGOING: , smtp.orange.fr:465, SSL, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
     OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
   account5:
     INCOMING: account5, , (imap) imap.orange.fr:993, SSL, passwordCleartext
     OUTGOING: , smtp.orange.fr:465, SSL, passwordCleartext, true
   account6:
     INCOMING: account6, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
     OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
   account8:
     INCOMING: account8, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
     OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
   account9:
     INCOMING: account9, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
     OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
   account10:
     INCOMING: account10, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
     OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
   account11:
     INCOMING: account11, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
     OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
   account12:
     INCOMING: account12, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
     OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
 Bibliothèques
     Bibliothèque
     État
     Version minimale attendue
     Version utilisée
     Chemin
       RNP (OpenPGP)
       OK
       0.18.1
       0.18.1.MZLA.150.0.botan.3.8.1
       C:\Program Files\Mozilla Thunderbird\rnp.dll
       OTR
       Échec du chargement. Le chiffrement des discussions OTR ne fonctionnera pas.
       -
       -
       -
 Paramètres de l’agenda
   Mon agenda
     Nom
     Valeur
     Nom:
     Type: storage
     Désactivé: false
     Nom d’utilisateur:
     URI:
     Intervalle d’actualisation:
     En lecture seule:
     Supprimer les alarmes:
     Cache activé:
     Identité iMIP: id2
     iMIP désactivé:
     Compte iMIP:
     Identifiant de l’organisateur:
     Forcer la planification des messages:
     Alarmes contextuelles prises en charge:
     Alarmes sur invitation prises en charge:
     Alarmes maximales par évènement:
     Pièce jointe prise en charge:
     Catégories maximales:
     État de confidentialité pris en charge:
     Priorité prise en charge: true
     Évènement pris en charge:
     Tâche prise en charge:
     Heure locale prise en charge:
     UTC/GMT pris en charge:
     Programmation automatique prise en charge:
 Rapports de plantage des 3 derniers jours
 Processus distants
   Type: Nombre
     Pages « à propos » privilégiées: 1
     RDD: 1
     Contenu web isolé: 1
     Extension: 1
     GPU: 1
     Utilitaire Windows Media Foundation: 1
     Utilitaire Décodeur audio générique: 1
 Modules complémentaires
     Nom
     Type
     Version
     Activé
     Emplacement
     ID
       FileLink Provider for Dropbox
       extension
       7
       true
       app-profile
       dropbox-cloudfile@darktrojan.net
       Signal Spam
       extension
       4.2.9
       true
       app-profile
       signal-spam@signal-spam.fr
       Thème système — automatique
       theme
       1.4.2
       true
       app-builtin
       default-theme@mozilla.org
       Clair
       theme
       1.3.2
       false
       app-builtin
       thunderbird-compact-light@mozilla.org
       Sombre
       theme
       1.3.2
       false
       app-builtin
       thunderbird-compact-dark@mozilla.org
 Logiciel de sécurité
   Type: Nom
     Antivirus: Antivirus Microsoft Defender
     Logiciel anti-espion:
     Pare-feu: Pare-feu Windows
 Anciennes feuilles de style utilisateur
   Activées: false
   Feuilles de style: Aucune feuille de style trouvée

Beyond cookies, make sure not to use a VPN while authenticating. Also make sure there is no other process running on your computer listening on TCP port 80, e.g. like a local web server. To test whether something is listing on port 80, in a command/dos window: netstat -an | findstr LISTEN | findstr ":80[^0-9]"

Béèrè ìbéèrè

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