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If a Telecom uses real Email, i/.e. not WEBmail, and they use POP3...

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  • Èsì tí ó kẹ́hìn lọ́wọ́ redacted
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redacted
redacted

Hello, and thanks for the read...

ISSUE: Every day I have to call the telecom ROGERS that took over for telecom SHAW, turn IMAP and Pop3 on 9 Email accounts (they lost 1). Sometimes the 1 to 2 hors chat w/ a human turned it back on will not last long.

DETAILS:

  1. I can receive outside Emails *because I can't send using Shaw/Rogers, checking for Email, just hangs at trying to login in to any of the 9/10 emails.
  2. When I can get a support person to check, they tell me that IMAP and POP3 are turned off.
  3. They will tell me they re-enabled it. But it doesn't enable for me.
  4. It all works OK when using the online webmail Zimbra. However, I need to check 3 of the 9 email accounts every hour, others every 6 hours, and others once a day at boot.

QUESTION: When using POP3, does the setting on my SMTP need a special setting on Thunderbird?.

NOTE: I am complying with "Rogers With Shaw" passing the buck to the Email Client (Thunderbird) by asking here - "Could It Be The Email Client'! And my answer is 'No', because Thunderbird works perfectly with 54 other Email accounts.

Thank for reading this, and for any input you may add, ~r

P.S., I'd like to see a upgrade to this input form that allows us to Preview out Post And, when I started this Post, it alerady had a image from a previous Post

Hello, and thanks for the read... '''ISSUE:''' Every day I have to call the telecom ROGERS that took over for telecom SHAW, turn IMAP and Pop3 on 9 Email accounts (they lost 1). Sometimes the 1 to 2 hors chat w/ a human turned it back on will not last long. '''DETAILS:''' # I can receive outside Emails *because I can't send using Shaw/Rogers, checking for Email, just hangs at trying to login in to any of the 9/10 emails. # When I can get a support person to check, they tell me that IMAP and POP3 are turned off. # They will tell me they re-enabled it. But it doesn't enable for me. # It all works OK when using the online webmail Zimbra. However, I need to check 3 of the 9 email accounts every hour, others every 6 hours, and others once a day at boot. '''QUESTION:''' When using POP3, does the setting on my SMTP need a special setting on Thunderbird?. '''NOTE:''' I am complying with "Rogers With Shaw" passing the buck to the Email Client (Thunderbird) by asking here - "Could It Be The Email Client'! And my answer is 'No', because Thunderbird works perfectly with 54 other Email accounts. Thank for reading this, and for any input you may add, ~r P.S., I'd like to see a upgrade to this input form that allows us to Preview out Post And, when I started this Post, it alerady had a image from a previous Post

All Replies (4)

redacted
redacted Ìbéèrè olóhun

No replies Close this post Opening new question under troubleshooting may fix this topic question. ~r

redacted
redacted Ìbéèrè olóhun

No replies Close this post Opening new question under troubleshooting may fix this topic question. ~r

david
david
  • Top 10 Contributor

Please mark this thread resolved to have it removed.

redacted
redacted Ìbéèrè olóhun

@david

Sorry for delay but as my OP says, I am having big issues with my new ISP when they took over my original ISP. The switch by Rogers (new ISP) left new customers in a trainwreck. Email and webmail (if you don't mind being profiled) was random availability.

Not only were there problems with Thunderbird, but the ISP that hijacked Shaw's customers have been trying to make webmail (Zimbra) work added more issues.

Their settings for POP3 (my preference) and IMAP for a couple of email accounts, I discovered, are wrong. They suggested weird port addresses. I tried internationally accepted ports and email worked. Sort of. There was still the issues with Thunderbird. Some email accounts in the far left column/pane/window only show the account name and Inbox, even though mail was sent, there is no Sent folder.

I have sorted out issues and making note as to which there are problems, them and or Thunderbird.

At least I have been able to talk to Rogers upper level support teams and promote Thunderbird over kiddie-mail.

Thanks for your patience David, ~r

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