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Why is Biometric login not available in Firefox extension for Dashlane?

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  • Èsì tí ó kẹ́hìn lọ́wọ́ nrf83
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I use Dashlane as an extension in android Firefox on my Acer Swift GO 16 laptop. I use my fingerprint to log into the laptop but in the security settings in the Firefox Dashlane extension I see the message: "Your browser does not support biometrics. To use this feature, install the Dashlane extension using Google Chrome or Microsoft Edge." I prefer to use Firefox.

Why is the option to use Biometrics (fingerprint in this case) not available?

I use Dashlane as an extension in android Firefox on my Acer Swift GO 16 laptop. I use my fingerprint to log into the laptop but in the security settings in the Firefox Dashlane extension I see the message: "Your browser does not support biometrics. To use this feature, install the Dashlane extension using Google Chrome or Microsoft Edge." I prefer to use Firefox. Why is the option to use Biometrics (fingerprint in this case) not available?

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