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david replied
CJC
CJC

I am trying to restore my Thunderbird/Mozilla account, and get the following message:

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.4c0f3417.1765301243.f2c2aa1f

https://errors.edgesuite.net/18.4c0f3417.1765301243.f2c2aa1f

Any help would be appreciated, thank you.

I am trying to restore my Thunderbird/Mozilla account, and get the following message: Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.4c0f3417.1765301243.f2c2aa1f https://errors.edgesuite.net/18.4c0f3417.1765301243.f2c2aa1f Any help would be appreciated, thank you.

All Replies (3)

david
david
  • Top 10 Contributor

You need to share more details, as thunderbird does not access a web login URL.

CJC
CJC Ìbéèrè olóhun

Thank you! I am not sure that the URL in my message was part of the error indication, but the issue appears to be that I had not transitioned to yahoo.com. However, having now done that, I am having an issue with SPF and DKIM, and am looking into fixing that.

david
david
  • Top 10 Contributor

DKIM and SPF issues are resolved at the email provider server. No email client can do that. I suggest you contact the email provider.