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every update brings problems

  • 17 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

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Enough is enough—every update brings problems, crucial add-ons stop working, and now drag and drop attachments have stopped working. It's really inconvenient. Maybe it's time to stop this nonsense and implement paid subscriptions or purchases, but in a way that makes everything work.

Enough is enough—every update brings problems, crucial add-ons stop working, and now drag and drop attachments have stopped working. It's really inconvenient. Maybe it's time to stop this nonsense and implement paid subscriptions or purchases, but in a way that makes everything work.

All Replies (17)

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I suggest you change your update settings to just be notified, not to automatically update. Also, if you are on the monthly release, you may be more comfortable with the ESR release to avoid frequent updates.

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Thank you very much for your reply, but I think updates are related to many factors, so they need to be installed. However, I'm willing to pay so that the update doesn't destroy anything I need.

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karhub said

Thank you very much for your reply, but I think updates are related to many factors, so they need to be installed. However, I'm willing to pay so that the update doesn't destroy anything I need.

Mozilla cannot control third-party add-ons or guarantee that they will work. The developers of add-ons must do that. Sometimes, they need time to make changes after a new release of Thunderbird. David suggested a couple strategies for dealing with that situation. Another is to check with developers of your most important add-ons before upgrading Thunderbird.

I've been using the monthly release. Recently, a Thunderbird expert wrote on this forum that he was using the annual releases. I am now considering switching to the annual release to ensure more stability.

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I politely disagree. The monthly release is intended to provide new features, features you may not need. The ESR release provides fewer updates and, even then, we have tens of thousands who happily run with years-old releases. That is, all updates do not need to be installed. If your release is working fine, leave it alone for awhile. When a new release comes out, wait a few weeks before updating. I also recommend doing full backup prior to any update. Trusting that the update is problem-free, written by humans who may make mistakes, is never a good strategy. On your suggestion, I do agree that a software product with a paid subscription may have a faster response directly to user, but that will never be Thunderbird. I wish you well. :)

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Hi, Rick. :) I also switched to ESR. I keep a monthly also for comparison, but would never recommend keeping two versions to others.

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Another idea: stay on the monthly release schedule, but update a few months late so developers have time to revise their add-ons. You would have to download Thunderbird on your own instead of relying on automatic updates.

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Listen – how can updates cause problems? So it's not the updates themselves, but those who can't do them properly. Secondly, why do so-called updates destroy everything good that came before? Only an idiot would destroy the entire building while painting the roof (updating). And to avoid blame, I'm willing to pay for quality work.

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Question: Why the hell did you ruin the drag-and-drop feature? Previously, you could just take an attachment and place it on the desktop, but now you have to save it (Mac OS). Tell me, why did you ruin it? Are you really so eager to update it without checking that you're actually breaking it, you marvelous engineers?

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karhub said

Question: Why the hell did you ruin the drag-and-drop feature? Previously, you could just take an attachment and place it on the desktop, but now you have to save it (Mac OS). Tell me, why did you ruin it? Are you really so eager to update it without checking that you're actually breaking it, you marvelous engineers?

Do not post what can be considered as rude comments to people who are trying to help you. There is a code when posting questions and comments. You have to remain calm and remember who it is you are communicating with. They did not ruin anything. They are unpaid volunteers offering their knowledge to try to assist you. They are not employees of Thunderbird. Developers do not offer support on this forum.

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Toad-Hall said

karhub said

Do not post what can be considered as rude comments to people who are trying to help you. There is a code when posting questions and comments. You have to remain calm and remember who it is you are communicating with. They did not ruin anything. They are unpaid volunteers offering their knowledge to try to assist you. They are not employees of Thunderbird. Developers do not offer support on this forum.

Thanks, Toad-Hall. Well said.

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karhub said

Question: Why the hell did you ruin the drag-and-drop feature? Previously, you could just take an attachment and place it on the desktop, but now you have to save it (Mac OS). Tell me, why did you ruin it? Are you really so eager to update it without checking that you're actually breaking it, you marvelous engineers?

It's https://bugzilla.mozilla.org/show_bug.cgi?id=1989600 fixed in version 146 available next month.

It wasn't caused by Thunderbird engineers.

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karhub said

Enough is enough—every update brings problems, crucial add-ons stop working

If the add-on is broken it's likely because the author of the add-on isn't keeping up with releases.

Please have a look at https://support.mozilla.org/en-US/kb/choosing-thunderbird-release-channel and choose carefully.

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Thanks everyone, it was expected, instead of specific advice on how to fix it and apologies for the damage caused by the update, there was demagoguery.

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karhub said

Thanks everyone, it was expected, instead of specific advice on how to fix it and apologies for the damage caused by the update, there was demagoguery.

Wayne provided :

  • specific information on bug fixes
  • the expected version to contain those fixes
  • advise on checking any addons you use

The more polite and correct response would be to thank him for the information without being sarcastic and watch out for the version he mentioned.

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karhub said

Thanks everyone, it was expected, instead of specific advice on how to fix it and apologies for the damage caused by the update, there was demagoguery.

Three of the most knowledgeable Thunderbird support people (and I) have done our best to help you. Your responses are inappropriate.

Ti ṣàtúnṣe nípa Rick

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Don't write nonsense. I received a reply saying I should wait for new updates. This could have been written right away, without much deliberation.

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karhub said

Listen – how can updates cause problems? So it's not the updates themselves, but those who can't do them properly. Secondly, why do so-called updates destroy everything good that came before? Only an idiot would destroy the entire building while painting the roof (updating). And to avoid blame, I'm willing to pay for quality work.

My reading of the situation is you don't like the answers you are being given and don't seem to understand when people are trying to give you legitimate help. Help, frankly, from people who are more knowledgeable than you about Thunderbird.

Also, we do understand that problems can be frustrating. But please moderate your tone and language in future postings, which should be in the form of question about a problem. For more information please see https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines

We've provided as much information as possible for this issue, so I am locking this topic.