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Printing Thunderbird emails - default number of copies on printer menu is 2

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Every time I want to print an email, the default copy number on my printer menu is shown as 2.

I don't know how, when or why this change [from 1 copy to 2 copies] happened.

I wish to 'reset' the default copy number to 1, so I don't accidentally print a second copy and waste ink, etc.

When I want to print documents stored on my PC, the copy number field on the printer menu is blank, allowing me to enter the number of copies I want - so the issue appears to occur only when I print emails.

Every time I want to print an email, the default copy number on my printer menu is shown as 2. I don't know how, when or why this change [from 1 copy to 2 copies] happened. I wish to 'reset' the default copy number to 1, so I don't accidentally print a second copy and waste ink, etc. When I want to print documents stored on my PC, the copy number field on the printer menu is blank, allowing me to enter the number of copies I want - so the issue appears to occur only when I print emails.
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All Replies (7)

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You can try to go to Help > Troubleshooting information . scroll down on that page till you find the printing section and press Clear saved print settings

Helpful?

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Thank you for your suggestion. It made sense and I expected it to work, but sadly it didn't. 😞

Helpful?

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can you post a screenshot from the printer setting window?

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This is a Windows setting not Thunderbird's.

You need to modify your Windows printer default printing copy and it will automatically reflect in Thunderbird.

Ti ṣàtúnṣe nípa Michel T

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Thank you both.

Please see uploaded image of printer settings. It shows 1 as the default - and 1 copy is what I get when I print a document saved on my PC, but the default setting for emails is 2 - as per my first upload. I change it to 1 but it reverts to 2.

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You may want to clear Thunderbird Settings :

From Thunderbird

Open the Menu: Click the Menu icon (three horizontal lines). Go to Help: Select Help > More Troubleshooting Information. Clear Settings: Scroll to the bottom of the page and click the button labeled Clear saved print settings. Restart Thunderbird: Restart the application for the change to take effect.

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Hello Michel T

I think you are asking me to do the same as Mad Maks suggested, which unfortunately did not work.

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Béèrè ìbéèrè

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