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Tabs in Firefox refresh when multitasking

  • 6 àwọn èsì
  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ San Priamo

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Dear Support Team,

The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have opened in the browser get reloaded automatically without my input. Furthermore, I searched online about this problem and one user, named Zeyu Zhong, had previously submitted a review on Google Play explaining this issue. Could you examine this based on user feedback and my own attachments in this email?

Yours trully,

Ilias Kslr

Dear Support Team, The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have opened in the browser get reloaded automatically without my input. Furthermore, I searched online about this problem and one user, named Zeyu Zhong, had previously submitted a review on Google Play explaining this issue. Could you examine this based on user feedback and my own attachments in this email? Yours trully, Ilias Kslr
Ìsopọ̀ yíyà aṣàfihàn

All Replies (6)

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Reference video:

https://youtu.be/Y3BTO1O-9_I

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Hi

This is something that our developers are aware of and are looking into. You can follow progress on this at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1752594

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Wait so this issue has been going on for 4 years now?

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Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.

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This autoreresh of tabs when simply switching to another app to get or copy a name, or pin, or whatever needs to be entered into a Firefix tab has gotten completely destructive to almost all online purchases and other online tasks. The tabs refresh every time, losing the current progress of the order or action. Firefox has become a non-working burden.

Goodbye Firefox. After all these years you're forcing me to change to a browser which I always avoided. But Chrome allowed me to book my flight and rental car without issues or interruptions, which fails every time with Firefox because the tab refreshes and loses all progress.

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Just so folks don't waste time trying all kinds of settings that don't help anyway:

In Xiaomi HyperOS, locking Firefox does NOT help. Firefox was also granted "No restrictions" in the app's battery settings, which also does not stop the constant reloading of tabs. Furthermore, this happens consistently during the payment progress in online purchases where the page has no ads or its own interruptions. With Chrome all this does not happen, it is not locked, and its battery setting is even set to "Battery saver".

Béèrè ìbéèrè

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