Some incoming e-mails unformatted
Starting this week, an increasing percentage of, BUT NOT ALL, incoming e-mails are coming through unformatted, which makes them almost unreadable. In the Cards pane nothing appears except the time stamp. Some examples: id CD/0A-06843-A1BCB986; Tue, 12 Aug 2025 23:15:38 id 09/00-49518-8A0AC986; Wed, 13 Aug 2025 10:26:48 id 24/87-15587-133DD986; Thu, 14 Aug 2025 08:14:41 id 05/94-10997-4184E986; Thu, 14 Aug 2025 16:33:24 I'm running ver. 140.1.1esr (64-bit).
The same messages appear fine in Thunderbird for Android on my phone. Anybody have any clue as to what's going on?
All Replies (3)
Are you using Bitdefender antivirus? If so, that's the most likely cause. To fix, click the Bitdefender icon in the system tray > Update > reboot. Keep in mind this fix is being rolled out gradually, so it may not reach everyone at the same time.
Clicking the BitDefender icon in the system tray takes me to My Account, but there's no "Update" anywhere. ????
I think you need to R. click the icon. If you still can't get it updated, reboot the PC. Bitdefender should automatically update every hour after you start your computer.
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.