Hi,

Can you share more detail about the issue you're experiencing? Without more detail, there's not much we can do to help.

When posting questions, it's helpful to include information such as your operating system, browser version, specific error messages, and the steps you've taken to try solve the issue. This kind of context allows the community members to provide a more accurate and effective solution.

Looking forward to your update!

I added my pc information

I am using windows 10 latest version of Firefox

No messages I just csnnot connect to my chat rooms

Thanks

Hi again,

Please give your website's URL and clarify what "cannot connect to the chat rooms" means. It's extremely hard to investigate an unknown issue with abstract "chat rooms" of an abstract website.

My website is https://www.starzpsychics.com

It's a psychic site so if you log in to your account and you click on chat now with a specific advisor it takes you to their chat room. Well on Firefox the chat rooms are not connecting

Thanks so much Natalie 💕