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  • 1 èsì
  • 0 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Vexi

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I use Firefox as my default browser. We I download something (a program update, an xlsx file from my back) I get a downlaod failed, so I have to use another browser to download it.

I use Firefox as my default browser. We I download something (a program update, an xlsx file from my back) I get a downlaod failed, so I have to use another browser to download it.

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Hello,

It seems you're experiencing issues with failed downloads in Firefox, which can be quite frustrating. Here are some steps you can try to resolve the problem:

1. Check Download Settings: Go to Settings > General > Files and Applications and ensure the correct download folder is selected and that you have write permissions for that folder.

2. Clear Cache and Cookies: Navigate to Settings > Privacy & Security and clear the browser's cache and cookies. This can resolve connection-related issues.

3. Disable Add-ons: Some add-ons, like ad blockers or download managers, may interfere with downloads. Try disabling them temporarily in Settings > Extensions and Themes.

4. Check Antivirus or Firewall: Your antivirus software or firewall might be blocking downloads. Try temporarily disabling it or adding Firefox to the trusted applications list.

5. Change Download Folder: In Firefox settings, set a different default download location and see if the issue persists.

If the problem continues, try running Firefox in Safe Mode (this disables add-ons) or reset the browser via Help > Troubleshooting Information > Refresh Firefox.

Please let us know if any of these steps work or provide more details about the error (e.g., error message or file type) so we can assist you further!

Best regards, Vexi

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