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I’m having trouble verifying my Mozilla account

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Kiki

Leo
Leo
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When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in the Network tab under web developer tools.

Ọ̀nà àbáyọ tí a yàn

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Leo
Leo Ìbéèrè olóhun
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None of the issues described here match the one I'm experiencing: https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

Helpful?

Kiki
Kiki
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Mozilla Staff
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Ọ̀nà àbáyọ Tí a Yàn

Hi Leo,

We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Helpful?

Béèrè ìbéèrè

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