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Primary Password

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When I open Thunderbird, I get a "Enter your Primary Password" I have forgotten my primary password. How do I reset this? Paid AUD.200 to ITCris, but no succes

When I open Thunderbird, I get a "Enter your Primary Password" I have forgotten my primary password. How do I reset this? Paid AUD.200 to ITCris, but no succes

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See https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_reset-your-primary-password-if-you-have-forgotten-it

Note: this will delete all saved passwords from Thunderbird as you no longer have the key to decrypt them.