Security Settings
My email host Claranet has said to gain access to my account I have to change my security settings to TLS/STARTLS or SSL/TLS. I have tried this but Thunderbird won't connect.
All Replies (2)
Please post screenshot of SMTP server settings pane, so viewers here can see the full settings.
The recommended (secure) settings are:
incoming POP server: pop.clara.net, 995, SSL/TLS, normal password, email address
incoming IMAP server: imap.clara.net, 993, SSL/TLS, normal password, email address
outgoing SMTP server: relay.clara.net, 465, SSL/TLS, normal password, email address
https://www.claranetsoho.co.uk/support/email/setup/setting-your-mailbox-through-pop-and-imap
There are some limits to POP or IMAP access:
https://www.claranetsoho.co.uk/support/email/troubleshooting/can-i-use-imap-and-pop-my-email-account
If you satisfy the requirements and still can't connect, disable a VPN if in use and possibly disable antivirus scanning of email.
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