Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Thunderbird permanently deletes some gmail messages before I can even see them! How do I stop that?

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 23 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ RussWalkerVB

more options

Thunderbird seems to pick some emails and identify them as toxic and permanently deletes them before I even get a chance to see them. Not in Spam, not in Trash, just completely gone. Gone from the gmail server as well. I have lost two very important emails this way and I need to stop it.

Thunderbird seems to pick some emails and identify them as toxic and permanently deletes them before I even get a chance to see them. Not in Spam, not in Trash, just completely gone. Gone from the gmail server as well. I have lost two very important emails this way and I need to stop it.

Ti ṣàtúnṣe nípa Wayne Mery

All Replies (2)

more options

How often is this happening? Does Help > Troubleshoot Mode help?

more options

It has happened twice that I know of. The problem is that if I am not right on my computer when the email arrives/is deleted, then I can't tell if it even happened. I have terminated use of Thunderbird due to this issue. Troubleshooting Mode didn't help.