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BigBlueButton ICE error 1007: Can't connect microphone in a meeting

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  • Èsì tí ó kẹ́hìn lọ́wọ́ nicoperror

Using Firefox 90.0.2 (64-bit) on Windows 10.

My university uses BigBlueButton on its campus and I can connect to audio but I can't connect the microphone, I keep getting "ICE error 1007".

Permissions for microphone, camera, and cookies are allowed.

I can't find any solution online. I tried something I read about going to about:config and setting media.peerconnection.ice.relay_only to true, but it doesn't work, and I lose connection to audio.

Help appreciated.

Please & thank you.

Using Firefox 90.0.2 (64-bit) on Windows 10. My university uses BigBlueButton on its campus and I can connect to audio but I can't connect the microphone, I keep getting "ICE error 1007". Permissions for microphone, camera, and cookies are allowed. I can't find any solution online. I tried something I read about going to '''about:config''' and setting '''media.peerconnection.ice.relay_only''' to '''true''', but it doesn't work, and I lose connection to audio. Help appreciated. Please & thank you.

All Replies (3)

I apologize for the double post, but I was checking BigBlueButton's docs https://docs.bigbluebutton.org/admin/setup-turn-server.html and when I go to their test meeting https://test.bigbluebutton.org/ I CAN hear my microphone on the echo test.

I still can't connect microphone on my university meetings.

I don't know if that adds something.

cor-el said

See;

I'm not using a VPN and Firefox doesn't have a Firewall.