Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Videos not playing in Firefox

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 45 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ James

user2771910
user2771910

Every time I tried o watch a video in Firefox, any website, I get the error "There was an error loading or playing the video". But when I try using Chrome, everything works just fine. What do I have to do?

Every time I tried o watch a video in Firefox, any website, I get the error "There was an error loading or playing the video". But when I try using Chrome, everything works just fine. What do I have to do?

All Replies (2)

user2771910
user2771910 Ìbéèrè olóhun

I'm using Ubuntu, btw.

James
James
  • Moderator
  • Top 10 Contributor

Do you have FFmpeg and perhaps libavcodec packages installed?

Patent and copyright restrictions are among reasons why many Linux distros do not come with packages such as FFmpeg in a new install as it provides codecs needed to fully support HTML5 players.

As you using a flavour of Ubuntu so perhaps see https://linuxconfig.org/ubuntu-20-04-ffmpeg-installation or https://help.ubuntu.com/community/RestrictedFormats

Chrome/Chromium basically cheats by coming with its own codecs.