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Firefox crashes on startup even in safe mode

Firefox fún iOS Troubleshooting
jscher2000 -... replied 6 àwọn ọdún sẹ́hìn
IVR4
IVR4

When launching Firefox I get the crash alert and the options to add a comment, quit or restart Firefox. Restart doesn’t work. Holding the shift key to start in safe mode doesn’t work.

When launching Firefox I get the crash alert and the options to add a comment, quit or restart Firefox. Restart doesn’t work. Holding the shift key to start in safe mode doesn’t work.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Olúdásí mẹ́wà Òkè

Hi IVR4, it sounds like this problem is on a "desktop" version of Firefox -- Windows, MacOS, or Linux -- and not on an iPhone/iPad. Could you clarify that and a moderator can move this thread over to the regular Firefox forum if appropriate.