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trying to delete and reinstall firefox

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  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

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received a phone message saying my contract with Microsoft needed renewal....Microsoft says scam...cannot connect with internet..advised by Microsoft to delete and reinstall firefox...when I try to delete get a message that firefox is already open and need to close it but am unable to enter firefox in order to close it...when I try to open firefox get spinning wheel which never finishes and doesn't open firefox

received a phone message saying my contract with Microsoft needed renewal....Microsoft says scam...cannot connect with internet..advised by Microsoft to delete and reinstall firefox...when I try to delete get a message that firefox is already open and need to close it but am unable to enter firefox in order to close it...when I try to open firefox get spinning wheel which never finishes and doesn't open firefox

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Is your question about Firefox for Android or Desktop Firefox?

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This is the Firefox for Android forum. Ask in the Desktop Firefox forum.