Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 87 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

duyum
duyum

Firefox crashes every time I try to chat on facebook. I've tried updating windows and refreshing firefox, but it still crashes. I don't understand why or what to do about it.

Firefox crashes every time I try to chat on facebook. I've tried updating windows and refreshing firefox, but it still crashes. I don't understand why or what to do about it.

All Replies (1)

philipp
philipp
  • Moderator

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.