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why do I get a message saying outgoing server SMTP is not correct?

  • 4 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Marjj

Marjj
Marjj
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I have been working with Telus to try to find out why I cannot send emails even though I can receive them. They have changed my outgoing information and now I get an message saying out going server SMTP failed because connect to SMTP failed.

I have been working with Telus to try to find out why I cannot send emails even though I can receive them. They have changed my outgoing information and now I get an message saying out going server SMTP failed because connect to SMTP failed.

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Marjj, is this problem in the Firefox browser or in the Thunderbird email program? If it's Thunderbird, a moderator can move your question from Firefox to Thunderbird.

Marjj
Marjj Ìbéèrè olóhun
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It is on my Thunderbird email program. How do I contact a moderator?

cor-el
cor-el
  • Moderator
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Moving to Thunderbird.

Marjj
Marjj Ìbéèrè olóhun
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Thank you so much.