Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I cannot logon to Tbird forum (52.1.1 (32-bit)) and I cannot revise my password.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 22 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Andrew

more options

(I had to create a new Mozilla Forum account to get this. I have the same account name "bworthin" with a new password.)

For some reason, either my userid or my password has been corrupted. This is secondary to my Tbird's prefs.js seeming to be corrupted. To pursue the prefs.js problem, I tried to log on to my bworthin account and it failed the password test because there was no number in the password I tried getting the Forum to send an email to my [email address hidden by moderator - this is a public forum] account. I had an acknowledgement that the password reset had been emailed over an hour ago. None arrived. I also tried saying the userid was in need of a refresh, Again, an email was sent, but again no email arrived. Can anyone help?

Thanks, Bill

(I had to create a new Mozilla Forum account to get this. I have the same account name "bworthin" with a new password.) For some reason, either my userid or my password has been corrupted. This is secondary to my Tbird's prefs.js seeming to be corrupted. To pursue the prefs.js problem, I tried to log on to my bworthin account and it failed the password test because there was no number in the password I tried getting the Forum to send an email to my <!--whopworthington (at)comcast.net --> ''[email address hidden by moderator - this is a public forum]'' account. I had an acknowledgement that the password reset had been emailed over an hour ago. None arrived. I also tried saying the userid was in need of a refresh, Again, an email was sent, but again no email arrived. Can anyone help? Thanks, Bill

Ti ṣàtúnṣe nípa Andrew

Ọ̀nà àbáyọ tí a yàn

If you created an account a while back it was done so on the new platform we had. We had to do an emergency rollback to our old platform. I only see one account on this site with the username you mentioned.

Thanks!

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

I will request that a forum moderator help you with the forum issue.

more options

Ọ̀nà àbáyọ Tí a Yàn

If you created an account a while back it was done so on the new platform we had. We had to do an emergency rollback to our old platform. I only see one account on this site with the username you mentioned.

Thanks!