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How do I disable STARTLLS?

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  • Èsì tí ó kẹ́hìn lọ́wọ́ Zenos

DMacleod
DMacleod
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When I try to send e-mails, I get the following error message:- "Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.ntlworld.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider." Any thoughts how I 'switch off STARTTLS'?

When I try to send e-mails, I get the following error message:- "Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.ntlworld.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider." Any thoughts how I 'switch off STARTTLS'?

Ọ̀nà àbáyọ tí a yàn

It's in the SMTP settings. Open Account Settings, go down to the last account, named "Outgoing Server (SMTP)". There you can select the offending SMTP set-up and edit it.

Look for "Connection Security" which is a drop-down. You probably need "None".

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Zenos
Zenos
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Ọ̀nà àbáyọ Tí a Yàn

It's in the SMTP settings. Open Account Settings, go down to the last account, named "Outgoing Server (SMTP)". There you can select the offending SMTP set-up and edit it.

Look for "Connection Security" which is a drop-down. You probably need "None".

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