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Gmail password is no longer accepted after upgrade to Version 31.1.1

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  • Èsì tí ó kẹ́hìn lọ́wọ́ Stephen Smith

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I have two Gmail accounts set up in Thuderbird. Following the upgrade to 31.1.1, one of the accounts will not access Gmail. This account has a stronger password than the other. Attempts to open the account produce errors indicating that the password is not recognized by Gmail even though it was working before the upgrade. I deleted the account and tried to add the account back, but once again get errors stating that the password was not accepted by Gmail (multiple attempts). I can access Gmail via Firefox. Gmail 2-stage verification is not active.

So what changed with Version 31.1.1's handling of passwords?

I have two Gmail accounts set up in Thuderbird. Following the upgrade to 31.1.1, one of the accounts will not access Gmail. This account has a stronger password than the other. Attempts to open the account produce errors indicating that the password is not recognized by Gmail even though it was working before the upgrade. I deleted the account and tried to add the account back, but once again get errors stating that the password was not accepted by Gmail (multiple attempts). I can access Gmail via Firefox. Gmail 2-stage verification is not active. So what changed with Version 31.1.1's handling of passwords?

Ọ̀nà àbáyọ tí a yàn

The third time that I tried adding the account back into Thunderbird, it worked. I guess that why this account was having problems and my other Gmail account continued to work after the upgrade will continue to be a mystery.

Thanks for the suggestions.

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Ọ̀nà àbáyọ Tí a Yàn

The third time that I tried adding the account back into Thunderbird, it worked. I guess that why this account was having problems and my other Gmail account continued to work after the upgrade will continue to be a mystery.

Thanks for the suggestions.