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I can't log in

augustocastro

I try to log in with the yahoo email but then it says it is taking to long and does not conect

I try to log in with the yahoo email but then it says it is taking to long and does not conect

All Replies (1)

Is it regular Yahoo mail or one of the branded ones, like AT&T Yahoo mail?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on yahoo.com, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?


Also, with all of Yahoo!'s recent changes, some of the server addresses have changed. Users have reported that old bookmarks are not always getting redirected to the new server, leading to dysfunctional mailboxes. Try accessing mail through the Yahoo home page.