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corrupt unreadable fonts

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As of today I cannot use firefox. I get a bizarre squashed up font (see screenshot) and then when i close firefox it get an error message (also attached) I have spent the afternoon uninstalling firefox, reinstalling ,looking for microsoft fixes , registry fixes etc but no joy. Chrome works fine as a browser oddly. Any suggestions?

As of today I cannot use firefox. I get a bizarre squashed up font (see screenshot) and then when i close firefox it get an error message (also attached) I have spent the afternoon uninstalling firefox, reinstalling ,looking for microsoft fixes , registry fixes etc but no joy. Chrome works fine as a browser oddly. Any suggestions?
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (4)

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Hello, any luck if you disable graphics hardware acceleration ?

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Thank you.

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Hi...that might work if i could actually read the menu options as all the menu options are corrupted too... :(

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ok, try the next,

with closed firefox type the next command firefox -preferences in your Command Prompt, then you can see firefox Options window, click the Advanced panel and UNcheck the Use hardware acceleration where available in Browsing area > click ok, and now open firefox again.....any luck ?

thanks again

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I have just tried running Firefox as an administrator and it works fine.....so it looks like somehow my dlls seem to have an authority issue....not just in Firefox but most programs......how did they all lose authority I wonder and how do I fix that ....hmm....I love computers