Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I try to update firefox to the latest version, it comes up with a corrupt file error and won't install. Same for adobe flash player.

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

It seems that as of yesterday 05/10/13, anything that is downloaded will not install. Tried updating to the latest version of firefox, but that give the error of corrupt files.

It seems that as of yesterday 05/10/13, anything that is downloaded will not install. Tried updating to the latest version of firefox, but that give the error of corrupt files.

All Replies (1)

more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.