Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

[pdf viewer] help info not valid

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy John99

more options

When PDF 's are received the pages are empty of content. And I get message : "This PDF might not be displayed correctly" I followed Firefox HELP text and Uninstalled Flash, and installed Flash 10.3 (now only Abode PDF Plug in for firefox 9.5.4.268 is shown )? And the problem remains. If I 'copy/paste' the empty received PDFs into the Document library I find the content appears. Any suggestions to correct Firefox ?

Prior to March I had no problems, and have not consciously changed anything myself.


edit added [pdf viewer ]to title~j99

When PDF 's are received the pages are empty of content. And I get message : "This PDF might not be displayed correctly" I followed Firefox HELP text and Uninstalled Flash, and installed Flash 10.3 (now only Abode PDF Plug in for firefox 9.5.4.268 is shown )? And the problem remains. If I 'copy/paste' the empty received PDFs into the Document library I find the content appears. Any suggestions to correct Firefox ? Prior to March I had no problems, and have not consciously changed anything myself. ----- edit added [pdf viewer ]to title~j99

John99 moo ko soppali ci

All Replies (2)

more options

hello, if you're having problems with the new inbuilt pdf-viewer in firefox, you can also use the adobe pdf plugin, that you've used before: View and edit PDF files using Firefox’s built-in viewer

more options

Note FlashPlayer is unrelated to viewing PDFs.

I hope Philipp's answer solved your problem, if so please mark this as solved.