Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed Firefox on Windows 7, etting error "Firefox had a problem and crashed...couldn't find crash reporter's settings.

  • 1 tontu
  • 63 am na jafe-jafe bii
  • 203 views
  • i mujjee tontu mooy tyarseneau
  • Yiñ denc

Error pop up:

Mozilla Crash Reporter

Firefox had a problem and crashed. We'll try to restore your tables and windows when it restarts.

Unfortunately the crash reporter is unable to submit a crash report.

Details: Couldn't find the crash reporter's settings.

Error pop up: Mozilla Crash Reporter Firefox had a problem and crashed. We'll try to restore your tables and windows when it restarts. Unfortunately the crash reporter is unable to submit a crash report. Details: Couldn't find the crash reporter's settings.

tyarseneau moo ko soppali ci

All Replies (1)

Image of error attached.