Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Something has gone crazy wrong with my 'contacts' for e-mail and the addresses are all a jumble of letters. What do I do?

  • 1 tontu
  • 6 am na jafe-jafe bii
  • 16 views
  • i mujjee tontu mooy cor-el

more options

I read one of my e-mail letters and wanted to forward it. When I clicked on the contact list to send "to" all the address were just a jumble of letters. ie: jdnter:@mdjl . Nothing made any sense. Has my e-mail been tampered with? Any suggestions? Please HELP I went back to try to 'copy' a sample to send to you but everything was back to normal. What happened?

I read one of my e-mail letters and wanted to forward it. When I clicked on the contact list to send "to" all the address were just a jumble of letters. ie: jdnter:@mdjl . Nothing made any sense. Has my e-mail been tampered with? Any suggestions? Please HELP I went back to try to 'copy' a sample to send to you but everything was back to normal. What happened?

All Replies (1)

more options

Are you using a key scrambler extension (Comcast Constant Guard) ?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).