Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Vista system crashed due to a corrupted windows file. When I reformatted C:/ & reloaded firefox & tbird, my bookmarks were gone. I have an image of the drive , but I don't know how to recover them and get the data back where I can access it.

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy snoranch

more options

Vista system crashed due to a corrupted system file. The C drive was reformatted, and windows reloaded, along with the rest of my programs. Before the drive was reformatted, an image was made of it on a USB drive to save all the data. Now I need to know how to get the Bookmarks back for Firefox, and the Address Book back for Thunderbird. Thanks

Vista system crashed due to a corrupted system file. The C drive was reformatted, and windows reloaded, along with the rest of my programs. Before the drive was reformatted, an image was made of it on a USB drive to save all the data. Now I need to know how to get the Bookmarks back for Firefox, and the Address Book back for Thunderbird. Thanks

All Replies (2)

more options

See Recover important data from an old profile.

AS shown in that article, the bookmarks will be in a file called places.sqlite inside the old profile folder, you just need to copy that file to your current profile folder. Another link that will help you locate the old profile folder is http://kb.mozillazine.org/Profile_folder_-_Firefox

more options

Thanks for the quick response. It worked very well, for both Firefox and Tbird. One hitch, until I remembered: those are all hidden files, in hidden folders. I had a devil of a time finding the "roaming" folder, until I found out how to unhide everything. In years past, I used DOS for that kind of thing. Explorer is much less user-friendly. Now that I know how to do it, it's simple. Thanks again for the guidance