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FIREFOX CRASHES BUT NOT IE WHEN LOGGING IN TO ALIBABA. WHY

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WHEN I AM USING FIREFOX AND LOG IN ON ALIBABA.COM, I CRASH. BUT, IF I AM ON IE AND LOG IN, IT DOES NOT. WHY? THANK YOU FOR ANY HELP. TONY

WHEN I AM USING FIREFOX AND LOG IN ON ALIBABA.COM, I CRASH. BUT, IF I AM ON IE AND LOG IN, IT DOES NOT. WHY? THANK YOU FOR ANY HELP. TONY

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Caused by the WangWang plugin (ww-plugin) that sows in your system details.

See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems