TBird is automatically deleting messages

You didn't share much. If IMAP, look at synchronization&storage pane and check retention policy. If POP check the disk space pane. I think one of those may be the issue

I do not know what or where these items are nor do I know how to get to them. Please provide more details: - IMAP - synchronization & storage pane - retention policy - POP - disk space pane

Thank you.

First, since state being unaware of these terms, I suggest reading this URL to understand those terms of IMAP and POP. https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

1. click the hamburger menu in upper right (three short stacked lines)
2. select 'account settings'
3. your account appears in left sidebar
4. click the 'server settings' pane of the account, The top line will display IMAP or POP
5. if the ccount is IMAP, there will be a 'synchronization&storage' link - that shows settings for deleting
6. if the account is POP there will a 'disk space' link with settings for deleting

Thank you.

The account is IMAP. There is no " "'synchronization&storage' link" on the settings screen.

see attached screenshpt

Thank you. When I open Synchronization and Storage: - The screens were already set up as below. I did not make any changes: - "Keep messages in all folders for this account on this computer" is checked. - In "Retention Policy", "Don't delete any messages" is selected and "Always keep starred messages" is checked.

When I opened TB today, I got a message telling that 126 messages were deleted. What can I do to stop my messages from being deleted?

M. Campbell

I am puzzled. Do you have any addons that might be deleting messages? I will see if I can locate someone with better ideas to assist.