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constant, reoccurring tab crashes

  • 5 tontu
  • 1 am na jafe-jafe bii
  • i mujjee tontu mooy mnosera
  • Open

mnosera
mnosera

All the tabs, in both my profiles are constantly crashing. I cannot keep at a task for more than a few minutes without needing to restart the tab. Is this a setting problem? I've cleared the cache, and reset Firefox, to no avail. Thank you for any relevant advice and/or assistance.

All the tabs, in both my profiles are constantly crashing. I cannot keep at a task for more than a few minutes without needing to restart the tab. Is this a setting problem? I've cleared the cache, and reset Firefox, to no avail. Thank you for any relevant advice and/or assistance.

All Replies (5)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Sorry to hear that. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about what happens.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

mnosera
mnosera Ki laajte

I apologize. I don't remember seeing this response. The 5 most recent submitted reports are:

bp-2cc2372e-2379-447c-8494-d45580260520 5/20/2026, 8:51 AM View bp-4ddaed5a-6abc-4c1d-805d-44aee0260516 5/16/2026, 1:41 AM View bp-eed38c63-8f27-45d5-9d8e-d05d10260516 5/15/2026, 7:10 PM View bp-3b7c1687-d6e2-4073-b793-57bea0260513 5/13/2026, 11:41 AM View bp-320cccbd-4bd1-494d-9051-120630260513 5/12/2026, 5:39 PM

Thank you.

jbr
jbr
  • Top 10 Contributor

These do appear to be quite all over the place.

Could you run some hardware stress test, to eliminate something like memory corruption and the like?

mnosera
mnosera Ki laajte

I've used Google's AI for help, as I couldn't make sense of the techno-gibberish from the app sites. Did the HP diagnostics, and passed all (component, memory, keyboard, can't read my writing for the rest) Everything was going well, until I tried to shrink the bars, which are now perfect, but the font in the page is miniscule. Again. I don't want to affect the bars...just remembered the default zoom. Set to 100. Also refreshed Firefox. Is there anything else i should try? I'd like to close this ticket, but don't know if crashes will continue to occur. Can I renew it if necessary in a few days? Also, thank you all for your help. I appreciate it.

mnosera
mnosera Ki laajte

Within 2 miutes of sending above reply, had another crash.

Laajal dara

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