Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox VPN won't turn on

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 19 views
  • i mujjee tontu mooy Kiki
  • Yi saafarawu

When I press the button "Turn on VPN" nothing happens even though the option is there and I'm signed into my mozilla account. Same issue on other devices as well.

When I press the button "Turn on VPN" nothing happens even though the option is there and I'm signed into my mozilla account. Same issue on other devices as well.

Saafara biñ tànn

Hi zxcvbnm,

Your issue sounds really similar to this thread. Can you take a screenshot of the VPN panel when you try to turn it on? What does it indicate?

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

Saafara yiñ Tànn

Hi zxcvbnm,

Your issue sounds really similar to this thread. Can you take a screenshot of the VPN panel when you try to turn it on? What does it indicate?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.