Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I renamed a folder and now I lost all the emails in the folder. Folder is grayed out. What happened? Can it be fixed

more options

In thunderbird, I renamed a folder and now I lost all the emails in the folder. Folder is grayed out. What happened? Can it be fixed

In thunderbird, I renamed a folder and now I lost all the emails in the folder. Folder is grayed out. What happened? Can it be fixed

Saafara biñ tànn

First thing I'd do is use the provider's webmail interface, if available, to see if the folder is still there as either the old or new name. While there, I'd make another, temporary, folder and copy all those messages into it for safe keeping. The copies can be deleted later.

(This is the Windows version...) In Thunderbird, right-click on the account name in the left pane, and choose "Subscribe". You'll see a list of all folders. Click the "Refresh" button. Hopefully the missing folder will now be listed. Make sure there's check mark by it. Choose OK.

If the missing folder now appears and it has all the expected messages, you can delete the temporary folder.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

more options

Saafara yiñ Tànn

First thing I'd do is use the provider's webmail interface, if available, to see if the folder is still there as either the old or new name. While there, I'd make another, temporary, folder and copy all those messages into it for safe keeping. The copies can be deleted later.

(This is the Windows version...) In Thunderbird, right-click on the account name in the left pane, and choose "Subscribe". You'll see a list of all folders. Click the "Refresh" button. Hopefully the missing folder will now be listed. Make sure there's check mark by it. Choose OK.

If the missing folder now appears and it has all the expected messages, you can delete the temporary folder.

Helpful?

more options

Thanks So Much!!

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.