Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot install ver 139 release - Error message "Your computer must be restarted..." (ESR128toRelease)

  • 7 tontu
  • 0 am na jafe-jafe bii
  • 66 views
  • i mujjee tontu mooy RDM

more options

Receiving error message indicated in screen shot. numerous system restarts and still receive this error message Thanks

Receiving error message indicated in screen shot. numerous system restarts and still receive this error message Thanks
Nataali seetu yiñ ci takkaale

Wayne Mery moo ko soppali ci

Saafara biñ tànn

Please delete the program directory (for Windows at "c:\Program Files\Mozilla Thunderbird” or c:\Program Files (x86)\Mozilla Thunderbird”), and reinstall.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (7)

more options

Saafara yiñ Tànn

Please delete the program directory (for Windows at "c:\Program Files\Mozilla Thunderbird” or c:\Program Files (x86)\Mozilla Thunderbird”), and reinstall.

Wayne Mery moo ko soppali ci

Helpful?

more options

Sorry. Where do I find the "program directory" and how do I reinstall? Thanks

Helpful?

more options

The location will be either "c:\Program Files\Mozilla Thunderbird” or c:\Program Files (x86)\Mozilla Thunderbird”

Helpful?

more options

thanks

Helpful?

more options

That worked...Many Thanks again.... Randy

Helpful?

more options

RDM,

From which version did you update to 139? 128? Or 138?

Helpful?

more options

updated from version 128

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.