Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary Password

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 26 views
  • i mujjee tontu mooy Matt

mano16888
mano16888
more options

When I open Thunderbird, I get a "Enter your Primary Password" I have forgotten my primary password. How do I reset this? Paid AUD.200 to ITCris, but no succes

When I open Thunderbird, I get a "Enter your Primary Password" I have forgotten my primary password. How do I reset this? Paid AUD.200 to ITCris, but no succes

All Replies (1)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

See https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_reset-your-primary-password-if-you-have-forgotten-it

Note: this will delete all saved passwords from Thunderbird as you no longer have the key to decrypt them.

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.