Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

You Tube disabled 12/7

  • 4 tontu
  • 0 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy d2petnm

more options

today 12/7 YouTube visual stopped ... text still shows. Like MARY, it works fine in Chrome ... I can't see the response ... what happened today?

today 12/7 YouTube visual stopped ... text still shows. Like MARY, it works fine in Chrome ... I can't see the response ... what happened today?

Saafara biñ tànn

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check the Web Console for relevant-looking media messages.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

more options

Show the issue. smh

more options

Post a screenshot showing what's not working in Firefox and a pic of it working in Chrome.

more options

Saafara yiñ Tànn

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check the Web Console for relevant-looking media messages.

more options

Thank you so much ... it's the "Ad Blocker" for YouTube that got me stuck.